Every order we receive at Otto’s Oasis is important to us because we know that it is important to you. We strive to fill and deliver every order in a timely manner. We charge a local delivery fee of $5.00 for orders within Charles City. For a rural location and another town the delivery fee will vary. Typically we make deliveries around 11am and 3pm through the week, but do our best to accommodate other requested times. Saturday delivery time may vary.
Every order is hand delivered to each individual, unless other arrangements have been made. We do offer ‘no contact delivery’ weather permitting. For deliveries in Charles City, we typically do not call ahead unless requested. We will not deliver to any out of town address without a phone number, and we will call ahead to make arrangements with the recipient to ensure someone can accept the item or there is a safe place to leave it.
If you have any questions, please feel free to contact us at 641-228-6193 and our friendly staff will assist you.
Our delivery hours may vary during major holidays. To help ensure on-time delivery we suggest that you place your order at least one day prior to the following holidays:
- Valentine's Day
- Administrative Professionals Week
- Mother's Day
- Father's Day
We will delivery to all areas in 50616(Charles City). We also deliver to the following zip codes. Additional delivery charges will apply.
- 50653(Marble Rock)
- 50458(Nora Springs)
We are closed on the following holidays and will not accept deliveries these days. We typically close at 2pm on Christmas and New Year’s Eve.
- New Year’s Day
- Memorial Day (Store is open limited hours for walk-in customers)
- Independence Day
- Labor Day